Shipping policy

Shipping Policy

Thoughtfully Made, Carefully Delivered

At Wispleaf, many of our products are made to order, created especially for you. This allows us to reduce waste, avoid overproduction, and ensure every item is produced with care rather than sitting in a warehouse.

Because of this made-to-order process, delivery takes a little longer than mass-produced items — but we believe thoughtful craftsmanship is always worth the wait.

UK Shipping

Standard UK Delivery – Free
We are pleased to offer free UK delivery on all orders.

  • Dispatch time: Orders are dispatched within up to 5 working days
  • Delivery method: Royal Mail 48 Tracked
  • Delivery time once dispatched: 2–3 working days

Estimated total delivery time:
Approximately 5–8 working days from placing your order

Tracking details will be provided once your order has been dispatched.

Please note: At this time, Wispleaf does not offer next-day or 24-hour delivery services.

International Shipping

We are delighted to ship Wispleaf products beyond the UK. Delivery times vary depending on destination.

Europe

  • Dispatch time: Up to 5 working days

  • Delivery method: Royal Mail European Tracked

  • Delivery time once dispatched: 3–5 working days

Estimated total delivery time:
8–10 working days

Rest of World

  • Dispatch time: Up to 5 working days

  • Delivery method: Royal Mail International Tracked

  • Delivery time once dispatched: 5–7 working days

Estimated total delivery time:
10–12 working days

International shipping costs are calculated at checkout based on destination and order size.

Why Made-to-Order?

Producing items on demand helps Wispleaf:

  • Reduce environmental impact and waste

  • Avoid overproduction

  • Focus on quality and careful finishing

Each order is printed, checked, and packed specifically for you before beginning its journey.

Important Notes

  • Delivery times are estimates and may vary during busy periods, public holidays, or due to postal delays beyond our control.

  • Once an order has been dispatched, responsibility for delivery timing lies with the courier.

  • Please ensure your delivery address is correct at checkout, as we cannot be responsible for delays caused by incorrect information.

If you have any questions about your order or delivery, please don’t hesitate to contact us — we’re always happy to help.

🌿 Thank you for supporting thoughtful, small-batch production with Wispleaf.